I have found my dealings fully satisfying by quality and pricing.
J
Jacob R. 2010/10/13, 01:01 PM
I have ordered your products for a number of years now. If I had only one word to describe my experience, it would be "outstanding"!!!
A
Arnold Hryciuk 2001/05/30, 01:53 AM
Hi Jim , Last Friday I received my deluxe burl humidor. I am quite pleased with the quality, fit, and finish of it especially for such a low price. Thanks again for going the extra mile by getting your US warehouse to ship my order internationally by mail. It's nice to know there are still companies out there that take pride in good customer service. It was a pleasure doing business with you, thanks again.
After discovering that I may have a conflict with the delivery method that I chose and the last minute obligation for travel. Jim made the offer to upgrade my delivery method (with no additional charge) to assure the arrival of my box of supreme cigars prior to my departure. I received my cigars as promised and they were in excellent condition. I've been purchasing via internet for over four years now. And have had better customer service from my online stores than some of the conventional stores with their mark-up and all. It's service like this that wins the customer's loyalty. You can be sure I'll be back!
Thanks again Jim!
I bought from The Cigar Hut before. But I forgot who I bought cigars from. I'm very glad I found them again! Will buy cigars from them anytime I need a good smoke!
L
Lee Savage 2004/01/08, 01:31 PM
Great Cigar Website! This is the *first* cigar site I have seen that displays the origins of the filler, binder and wrapper origins as well as other useful information (i.e. dimensions, flavor, etc.) for all decent cigars on the market today. This is very useful information and some of the cigar prices are the cheapest I've seen anywhere.
The Cigar Hut had the best price on the Net for the 50 Count Whitetail Glass Top Humidor that I purchased. The product shipped quickly, arrived in great condition and I was impressed with the quality of the item.
B
Brent Johnson 2009/05/06, 12:37 PM
I found my cigar shop. Ordered Sunday night and had the smokes on Wednesday! 2 day shipping? I love it. Great prices, great shipping, what more can you ask for?
M
Mario Garitta 2015/06/24, 12:54 PM
The products from this store are always as fresh as a spring rose on the 1st of May! The Cigar Hut is the only place I shop for cigars. No need to go anywhere else! The order comes right away and the staff always helps if there are any problems. I would give it a five star rating! G
M
Matthew Howard 2011/01/27, 11:49 PM
What great service, communication and incredibly quick international delivery (delivery to Australia). I did not expect to see my cigars or humidor for another week, imagine my surprise when they all turned up today. Very professionally wrapped and packaged, no chance of damage. Thank you for an exemplary online shopping experience and top of the line products.
You beat the prices offered at the local retailers
J
Justin W. 2002/09/19, 07:13 AM
Just wanted to thank you for an easy ordering-process. Your prices are wonderful and will continue to keep me coming back to you. I look forward to getting them tomorrow and sharing a few with close friends. Thanks again!
W
William Roach 2011/11/28, 08:17 PM
The cheapest price I could find for my favorite cigar.
G
Gary K 2015/06/27, 01:01 PM
I have been a customer of them since 1999. Here it is 2015 and I still order from Cigar Hut and they still hold true, good prices and great service from Cigar Hut.
C
Charlie H. 2009/02/20, 02:28 PM
Wow! Very fast service, even with a Government mule delivering. I just received my sticks and couldn't wait to tear into the box. As I lit up, Bob Marley came on iTunes - adding to the ambiance even though it's 39 degrees out. I think I've just found my "everyday" smoke. I can't share which one - I want to guard against demand. Sincerely, great prices and speedy service. I'd like to see a Cigar Hut T-shirt on your site so that I can display my allegiance. Well done!
Have been a customer for several years and am impressed with the continued quality and customer satisfaction.
G
Gary G. 2011/05/21, 09:05 PM
We had an initial problem but the owner took care of it and I appreciate his willingness to work with me. It made me a appreciative customer.
W
William F. Millsaps 2009/02/04, 01:23 PM
Just received my order from The Cigar Hut. Thank you for such prompt shipping. As for the four-fer of Sumatran Toros I just received, I couldn't be happier. Smooth, spicy, and such a great aftertaste... perfect with a shot or two of single malt! I've done business with a couple of your competitors... I am a confirmed customer at The Cigar Hut now. Thank You!!