Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
Switched to Cigar Hut after having issues with Thompson. So far I have been very pleased with them.
J
JH Bullard 2011/11/23, 07:06 PM
Always good quality, and always quick delivery.
C
C Jett 2012/01/20, 08:34 PM
Your service is excellent.
D
Don Ransom 2012/03/29, 10:30 PM
You beat the prices offered at the local retailers
B
Brian J. Rudick 2005/01/29, 05:41 PM
Jim, Thank you. I really appreciate your efforts. I received the cigars today. That is fantastic customer service. I will be sure to tell everyone about how easy it was to get these great cigars. Thank you so much.
D
Donald Patterson 2018/06/04, 04:57 PM
If you’re looking for a place to purchase your cigars this would be the site. Not only do they provide quality products, in a timely manner, they are an absolute pleasure to work with. They still are a company that understands what customer service is really all about. That is hard to find in today’s “all about a buck business world”.
I have always had a good experience buying from them!
J
Jeff Demshock 2012/01/11, 08:20 PM
I have made several purchases from Cigar Hut over the past few years; each and every one was delivered rapidly and was exactly as expected. Thanks for the great service.
M
Matthew Howard 2011/01/27, 10:49 PM
What great service, communication and incredibly quick international delivery (delivery to Australia). I did not expect to see my cigars or humidor for another week, imagine my surprise when they all turned up today. Very professionally wrapped and packaged, no chance of damage. Thank you for an exemplary online shopping experience and top of the line products.
This is a good place to get cigars at a fair price.
K
Ken Foust 2009/02/10, 12:44 PM
I just thought I would take the time to let you know. I looked and have dealt with several cigar companies. Their new trick is to rip people off on the shipping. So you will now be my first cigar company choice because of "honest shipping"
R
Robyn Schoenfeld 2020/06/27, 06:28 PM
What a great company... Great prices and fast service
J
JH Bullard 2012/02/29, 09:03 PM
My experience has been nothing but good. Fresh cigars and quick shipping
R
Raymond Marcom 2012/02/15, 08:54 PM
The products I have ordered have arrive in perfect condition. Cigar Huts prices are very good and my overall experience has been very good. The only negative would be their shipping costs are a little higher than most places I do business with.
C
Charlie H. 2009/02/20, 01:28 PM
Wow! Very fast service, even with a Government mule delivering. I just received my sticks and couldn't wait to tear into the box. As I lit up, Bob Marley came on iTunes - adding to the ambiance even though it's 39 degrees out. I think I've just found my "everyday" smoke. I can't share which one - I want to guard against demand. Sincerely, great prices and speedy service. I'd like to see a Cigar Hut T-shirt on your site so that I can display my allegiance. Well done!