Great website. Purchased a humidor and some accessories that had some positive reviews. Cant wait to receive them. Plenty of products to choose from and an endless supply of cigars to pick from.
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G Maddux 2012/02/29, 09:05 PM
Have got cigars from you before and will use you again.
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Luke Everett 2001/02/21, 08:17 PM
I wanted to send a note to let you know that I was very impressed with your company. First off, I looked around at several different sites and found your overall prices to be absolutely the lowest of anyone around. I ordered a box of Punch Gran Cru Prince Consorts through the website, but received a box of Monarcas instead. When I called up I spoke with someone named Jim, and he said he would look into it and call me back. He called me promptly within 10 minutes and apologized. I asked if he could discount me the Gran Cru sampler pack as you were out of Prince Consorts. He obliged with no arguments at all and I received it within 1 week. I was very impressed to say the least, and I am definitely a loyal customer now. Thanks again!!
Sincerely, Luke Everett
The Cigar Hut is a fantastic company. The staff is a very professional and polite. The best prices and the highest quality. You'll find them all here. I ordered some cigars that were relatively hard to get. Cigar Hut got them for me. Thanks Cigar Hut. I'm smoking my Cuban Crafters and lovin' them! Thanks again,
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
Its a great site to find what you want for cheap and gives you all the info you need to know
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Alex Lomtev 2012/03/18, 10:23 PM
GREAT SELECTION................ESPECIALLY THE ALTERNATIVE CIGAR PRODUCTS..............LIKE THE 4-FER DEALS...............AL
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Lee Savage 2004/01/08, 12:31 PM
Great Cigar Website! This is the *first* cigar site I have seen that displays the origins of the filler, binder and wrapper origins as well as other useful information (i.e. dimensions, flavor, etc.) for all decent cigars on the market today. This is very useful information and some of the cigar prices are the cheapest I've seen anywhere.
I have been shopping with you through a friend and now by myself for some time. I love your cigars and your pricing is almost always competitive with competition. The only thing that bothers me and will push me to shop elsewhere is your shipping charges and options. What costs me on the average $5 to ship cost $9 with you. Then for a second item I need to ship separately that item costs $6.95 and shipping is $8.95. I cancelled that item and will buy it somewhere else. Getting good prices on cigars is great. Getting wrecked by the shipping completely spoils the on line experience. thanks Anthony E. Triner Sr.
Very happy with the product, best for the price. Armando F.
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James W. 2011/10/11, 05:54 PM
A great place to shop and find what you want.
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Gerry Adams 2012/04/19, 11:03 PM
Have done business with Cigar Hut for some time and will continue to do so.
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Richard S. 2001/12/20, 11:07 AM
Dear Jim,
Thank you for your speedy reply and detailed answer which addressed all of my questions. You are clearly a professional and I will recommend The Cigar Hut to everyone I know.
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JH Bullard 2012/04/01, 10:33 PM
The quality, the price, availability, ease, and always a consistent product and smoke. thanks
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Gerry Adams 2012/01/11, 08:14 PM
Doing business with Cigar Hut has been very pleasant, will continue to do business with Cigar Hut in the future.
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John Cooper 2005/05/17, 06:20 PM
Hi Jim, I just wanted to drop you a line to say thank you for your speed of delivery and excellent quality cigars. I'm enjoying them so much that I had to put another order in! I hope you continue to prosper and thank you for your fabulous service. My regards, John Cooper
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Terry Smyth 2012/04/18, 10:59 PM
Always excellent service and excellent selection
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Sandra Fleming 2011/12/09, 07:33 PM
Great site, fabulous value for money
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Donald Patterson 2015/10/29, 12:02 PM
Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.