The quality, the price, availability, ease, and always a consistent product and smoke. thanks
B
Brian H. 2011/11/03, 01:24 PM
Switched to Cigar Hut after having issues with Thompson. So far I have been very pleased with them.
B
Brian J. Rudick 2005/01/29, 05:41 PM
Jim, Thank you. I really appreciate your efforts. I received the cigars today. That is fantastic customer service. I will be sure to tell everyone about how easy it was to get these great cigars. Thank you so much.
P
Pamela Holland 2011/12/03, 07:24 PM
I order cigars for my husband, who thinks they are great! Always arrive on schedule and in perfect condition
T
Tommy Berry, Jr. 2005/09/29, 08:22 AM
Hey Jim...I wanted to tell you that your company has by far, the best web page in the cigar retail industry. I have purchased from many online cigar retailers and recently found yours. Your site is very well detailed and very easy to navigate around... and find what I am looking for. Thanks!!!
D
Don Farmer 2012/04/26, 11:07 PM
Quite happy with the quality and pricing.
W
William S. 2010/12/27, 01:00 PM
I was very pleased with the ease of purchasing at The Cigar Hut.
L
Louis Zadotti 2002/08/26, 02:11 PM
I just want to let you know how pleased I am with my 75 count sapelli burl humidor deluxe. I ordered it three days ago and I already received it. Not only was the price great, it got here real quick. As for me, this is the only site I will order from. Looking forward to doing more business with you guys.
To Whom It May Concern:
Thank you for your prompt service. I was surprised how fast the humidor arrived. I purchased the humidor as a Valentine's Day present for my husband. I opened the box looking for directions on how to use it. There were none. What do I tell my husband to do, to make the humidor work? I saw there was like a round thing that has a "sticky" that glues onto the inside (top) of the humidor. Do we need to add water to it? I apologize for sounding ignorant. Cigar smoking has become a new relaxing pastime for my husband and we are just learning about it. I would appreciate any directions you could give.
Thank you for your cooperation. Janine Ferranti
(We replied to Janine with the humidor set-up instructions by E-mail)
I have made several purchases from Cigar Hut over the past few years; each and every one was delivered rapidly and was exactly as expected. Thanks for the great service.
W
Willern F. Koblinski 2001/04/14, 11:39 AM
Good Morning: This is just a note to let you know I received the two boxes of cigars in good order and super fast shipping, you guys are A1 OK in my book, will tell every one I know of your excellent service, shipping and also communication, of all of the horror stories, I have heard of ordering things on the net, my purchase, and order / receipt thereof made for a most pleasurable experience , I look forward to doing business with you folks in the future, thanks again for a super deal and transaction
My experience has been nothing but good. Fresh cigars and quick shipping
F
Frank Carcia 2012/01/22, 08:38 PM
easy to deal with
B
Bernie K 2001/06/18, 04:30 PM
I've got to say this is the best cigar store on the web. I have never been treated better by a salesman by the name of Jim, what a great guy not to mention he is very cigar smart. I buy the Macanudo seconds and if you can close your eyes and draw on one and tell the difference between the seconds and the ones that aren't your a better man than me. They are always fast and on time. Thanks Jim
Jim, Thank you. I really appreciate your efforts. I received the cigars today. That is fantastic customer service. I will be sure to tell everyone about how easy it was to get these great cigars. Thank you so much.
J
JH Bullard 2011/11/23, 07:06 PM
Always good quality, and always quick delivery.
C
Corey Woods 2012/01/27, 08:41 PM
These cigars are exactly what I wanted! They were on time and The Cigar Hut made the whole experience very personal. Thank you all :)
D
David Oberlander 2007/06/11, 03:34 PM
I've used Cigar Hut for years. They are friendly and prompt. I've never had a problem with them. They have an exhaustive collection and outstanding customer service/shipping options. 10/10.
C
Carolyn M. 2011/07/08, 07:48 AM
Great Service and Product please keep up the good work